Privacy Policy

This privacy policy explains how Huo (“we”, “us”) collects, uses and protects your personal data when you visit or make a purchase on huolight.com (the “Site”), in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Data controller

The data controller is:
Huo — [Legal form and address to be completed]
Contact: digitalfrenchlab@gmail.com

2. Data collected

We collect the following data depending on how you use the Site:

Identification and contact data: first name, last name, email address, postal address, telephone number
Order data: products purchased, order history, payment methods (processed by our payment provider; we do not store your complete banking data)
Browsing data: IP address, browser type, pages viewed, cookies (see section 7)
Customer account data, if you create an account

3. Purposes of processing

Managing and fulfilling orders, delivery and invoicing
Managing customer relations and after-sales service
Fraud prevention
Sending marketing communications, subject to your consent where required
Improving the Site and user experience
Complying with our legal and accounting obligations

4. Legal basis

Depending on the situation, these processing activities are based on performance of the sales contract, our legitimate interests, your consent (in particular for marketing communications and certain cookies), or compliance with a legal obligation.

5. Recipients of data

Your data may be shared with service providers strictly necessary for providing the service: hosting provider (Shopify), payment providers, carriers, email marketing tools and audience analytics tools. These providers are contractually required to protect the confidentiality and security of your data.

6. Retention period

Your data is retained for the period necessary for the purposes for which it was collected and in accordance with applicable statutory retention periods (in particular for accounting and tax purposes, 10 years for commercial documents).

7. Cookies

The Site uses cookies strictly necessary for its operation (cart, session, security) and, subject to your consent, audience measurement and advertising personalization cookies. You can manage your preferences at any time through your browser settings or, where available, the Site's cookie management banner.

8. Your rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access and rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object, in particular to processing for direct marketing purposes
Right to withdraw your consent at any time where processing is based on consent

To exercise these rights, contact us at: digitalfrenchlab@gmail.com. You also have the right to lodge a complaint with the French Data Protection Authority (CNIL) — www.cnil.fr.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration.

10. Changes

This privacy policy may be updated. The version in force is the version published on this page.

11. Contact

For any question regarding this privacy policy: digitalfrenchlab@gmail.com